AI in Payments
These last few weeks, David Birch has been globe trotting from Thailand to Canada to talk about AI in Payments, particularly on the digital identity side as well as AI to AI (or robot-to-robot R2R) payments which he believes is where institutions should be focusing, saying that currently:
“they are very focused on what they are going to do with AI, but actually their futures will be shaped more by what consumers will do with AI.”
Money 20/20 Asia
At the end of April, David Birch was in Bangkok Thailand for 2025’s Money 20/20 Asia where the focus was on content focus, Empowering Humanity Through Collaboration: Pioneering Secure, Frictionless, and Sustainable Fintech Innovation in Asia.
On the second day, David moderated a panel session entitled ‘Building Digital Trust with Modern Identity Security and Orchestration’. The team shared insights into how robust identity security systems can shape a future of inclusive, secure and trusted financial services, with panellists Pepijn Kok, Linden Dawson, Natalie Reed and Ian Sorbello.
On the third day, David was joined by his fellow co-author of Money in Metaverse, Victoria Richardson, where they delivered a series of sessions around Digital Identity in the world of AI and AI Payments.
- ‘Selling to Robots: The Digital Identity Imperative in Agentic Commerce’
A fireside chat exploring how digital identity is enabling frictionless, automated transactions while ensuring compliance and security. - ‘Navigating Compliance and Security in Digital Identity’
David moderated this panel session which explores how businesses can address security risks, streamline identity verification, and create trusted systems that protect privacy and meet ever-evolving legal standards. - ‘Brainstorm: Building Trust with AI in Digital Identity’
A high-energy brainstorming session with Victoria Richardson on building trust with AI in digital identity!
Payments Canada
David Birch is currently in Toronto, speaking at 2025’s Payments Canada Summit where the focus is on 6 keys things:
- GLOBAL PAYMENTS: Interoperability across borders
- DIGITAL PAYMENTS: Smarter, faster and future-focused
- DATA-POWERED PAYMENTS: Better insights for better outcomes
- CONSUMER PAYMENTS: Frictionless customer experiences
- RISK-RESILIENT PAYMENTS: Anticipating rapidly-evolving threats
- CONNECTED PAYMENTS: A vibrant economy through modern payments
This morning David took part in a Deep Dive session on AI in Payments alongside Debbie Gamble – Interac, Tom Hewson – Red Compass Labs, Vineet Dave – Google Cloud, Joe Greenwood – Mastercard, Chris Laws – Rhino Federated Computing and Johann Bryssinck – Swift.
David’s Fime colleague, Xavier Giandomicci, noted that the room was packed and highlights included:
The session on the Impact of AI-powered customers on banking:
« Smart wallets will do things better than me, I dont want to bother about most of those buying decisions », Dave.
Debbie « We need to think about the ethics aspect but also about the new governance required »